Personal data access

As a registered user, ClickHouse allows you to view and manage your personal account data, including contact information.

Intro

As a registered user, ClickHouse allows you to view and manage your personal account data, including contact information. Depending on your role, this may also include access to the contact information of other users in your organization, API key details, and other relevant information. You can manage these details directly through the ClickHouse console on a self-serve basis.

What is a Data Subject Access Request (DSAR)

Depending on where you’re located, applicable law may also provide you additional rights as to personal data that ClickHouse holds about you (Data Subject Rights), as described in the ClickHouse Privacy Policy. The process for exercising Data Subject Rights is known as a Data Subject Access Request (DSAR).

Scope of Personal Data

Please review ClickHouse’s Privacy Policy for details on personal data that ClickHouse collects and how it may be used.

Self service

By default, ClickHouse empowers users to view their personal data directly from the ClickHouse console.

Below is a summary of the data ClickHouse collects during account setup and service usage, along with information on where specific personal data can be viewed within the ClickHouse console.

Location/URL	Description	Personal Data
https://auth.clickhouse.cloud/u/signup/	Account registration	email, password
https://console.clickhouse.cloud/profile	General user profile details	name, email
https://console.clickhouse.cloud/organizations/OrgID/members	List of users in an organization	name, email
https://console.clickhouse.cloud/organizations/OrgID/keys	List of API keys and who created them	email
https://console.clickhouse.cloud/organizations/OrgID/audit	Activity log, listing actions by individual users	email
https://console.clickhouse.cloud/organizations/OrgID/billing	Billing information and invoices	billing address, email
https://console.clickhouse.cloud/support	Interactions with ClickHouse Support	name, email

Note: URLs with OrgID need to be updated to reflect the OrgID for your specific account.

Current customers

If you have an account with us and the self-service option hasn’t resolved your personal data issue, you can submit a Data Subject Access Request under the Privacy Policy. To do so, log into your ClickHouse account and open a support case. This helps us verify your identity and streamline the process to address your request.

Please be sure to include the following details in your support case:

Field	Text to include in your request
Subject	Data Subject Access Request (DSAR)
Description	Detailed description of the information you’d like ClickHouse to look for, collect, and/or provide.

Individuals without an account

If you don’t have an account with us and the self-service option above hasn’t resolved your personal-data issue, and you wish to make a Data Subject Access Request pursuant to the Privacy Policy, you may submit these requests by email to [e-mail].

Identity verification

Should you submit a Data Subject Access Request through email, we may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions.

For more information, please review the ClickHouse Privacy Policy